Two different types of payment
Customers pay participating shops directly for printing. The shop handles questions about those charges, cancellations, reprints and physical print quality. PrintWithQR subscription payments purchase platform access for a shop account.
No voluntary subscription refunds
Subscription payments are non-refundable for change of mind, unused access or a decision to stop using the platform. There is no voluntary refund window. Use the 10-page trial to evaluate the workflow and review the plan before paying. This policy does not exclude a refund or other remedy required by applicable law.
Payment errors and access problems
For a duplicate charge, a successful payment that did not activate access or another payment error, email shxbuild@gmail.com or call +91 94830 30043. Provide the payment reference, date, plan and a description of the problem so the transaction and access can be checked.
Do not send card numbers, CVV, passwords or one-time codes. Payment errors and any remedies required by law will be handled according to the verified transaction and applicable requirements.
Refund method and remaining review
If a refund is legally required or a payment correction involves returning funds, the proposed process is to use the original payment route when supported by the payment provider. Bank and provider processing times can vary. No fixed processing time is promised in this draft.
The legal operator, escalation contact, effective date and payment-correction process still need final review before publication.